FAQ

1. Online shopping security. Is it safe shopping online?


Yes! Heritage Goody takes pride in our safe and secure shopping environment. In fact, in this day and age, established legal websites on the Internet have become some of the safest places for transactions to take place. The payment gateway we use are CIMB Clicks and Maybank2u.

2. Shipping and Handling



What are the shipping guidelines?

  • We strive to pack and ship all orders within 5-7 days after payment is received. Orders made on Saturday will only be shipped on Monday. We provide both local and international shipping. *


What is the cost for shipping within Malaysia?

  • We will provide FREE Poslaju shipping to all orders within Malaysia, including Sabah & Sarawak. Tracking numbers are emailed once posted.


What are the international shipping costs and methods?

  • Here at Heritage Goody, we ship worldwide. All international orders are shipped using either Malaysian Registered Mail or PosLaju. Malaysian Registered Mail is a postal service that will take 2-3 weeks and will require signature upon delivery. Poslaju is Malaysia's Express Mail Service and delivers within 3 - 5 business days. Signature will also be required. Tracking numbers will be provided for both services by email once shipped.